SHIPPING
We are sorry at this time we only ship to the UK. Please contact us for alternate arrangements.
FAULTY GOODS
Any items, which are received broken or faulty, will be exchanged or refunded. Please contact us and we will be pleased to assist you.
GENERAL EXCHANGE POLICY
Most goods may be returned for exchange or credit provided they are returned within 28 days and in their original condition. However, this is subject to the restrictions and conditions below.
HYGIENE
For reasons of hygiene, any toiletries item, which has been opened for any reason may not be returned, unless faulty.
SALE ITEMS/SECONDS
Goods purchased as sale items or seconds are NON-REFUNDABLE.
SPECIAL ORDERS
Specially ordered products cannot be returned. Your statutory rights are not affected by Branche-d’Olive.com’s Returns Policy.
